Intern Profile: Albert Whangbo
How did you learn about GM's summer intern
program?
I learned about GM R&D through a professor at school.
GM and Stanford have a cooperative research arrangement. My
professor mentioned several contacts at R&D, and I spoke
with those people. From that, I learned about the internship
program.
Was there an application process?
It was fairly informal. I did fill out an application form
and had a brief telephone interview with my current supervisor.
Within a week or two of that, I received my offer.
Was that this year?
No, actually this is my second year as an intern. I found
out I'd be returning this year in February. Last year, I think
it was April.
How did you find housing?
GM provides housing for me. It's a corporate apartment that's
fully furnished, located about 8 miles from the Tech Center.
Most students rent cars for the summer.
What's the focus of your PhD?
At the moment I'm trying to refine it. I'm interested in supply
chain optimization and management, looking to see how tools
from economics can be applied there.
What were you looking for in an internship?
I was curious about the research activities in a large company.
I hadn't really known anyone who worked for an industrial
R&D company. I'd seen the academic research environment
growing up, because my father is a professor.
What project are you working on?
One of the key initiatives at R&D is the area of Work
Systems. Essentially, it's a multidisciplinary look at how
to structure organizations to make them more efficient, improve
their performance, or just understand generally how they work.
Work Systems is an open-ended area, so our
work consists of lots of literature searches and meetings
with people here in the lab and elsewhere. We're lucky, because
there's a center at the University of Michigan just down the
road that specializes in this area.
Last year's projects dealt with a specific
issue related to Work Systems: how information gets shared
within groups and organizations. This year we're more interested
in general modeling approaches and determining how computer
simulations can be used for the Work Systems project.
Right now we're focusing on product development
organizations, figuring out what kinds of coordinating mechanisms
can make them more efficient. Computer simulations help us
test out our ideas.
What is your work life like?
I usually get into the office a little before 8 am, check
my e-mail, and start reading a paper. Then we might have a
discussion among several people in the group. At some point,
we usually sit down, compare notes, and talk about what we're
going to accomplish that day. We might read, search the Internet
for resources, meet contacts, and eventually, write and test
computer simulation code. Later, we'll be preparing a written
report and a presentation for the lab. Of course, sometimes
we have lunches and informal meetings or get-togethers for
birthdays too.
How do you expect this internship to
contribute to your education and career?
I'm interested in an industrial R&D career after I graduate
from school. One nice thing is that it gives me some exposure
to how projects are approached and how new projects are generated
in the lab. It's fun for the summer to work on a project that's
not closely related to my schoolwork, but still requires some
of the things I've learned.
Another good thing about working here is
the contacts that I can develop; for example, I'm having discussions
with people here about work I'll do at school in the fall.
What do you like most about working at
R&D?
The openness. It's very easy just to approach someone with
a question and sit down to talk with them. There's lots of
exchange of ideas - really a big social network. Doors are
pretty wide open even for summer interns. And it's always
a pleasant working environment. People are very friendly and
helpful.
What do you like least about working
at R&D?
That's a harder question. On the administrative end, things
take a lot of time. That's probably the biggest drawback -
the bureaucracy you have to deal with it.
How do you like Warren and the metro
Detroit area?
I ended up liking it a whole lot more than I thought I would.
Actually I can find just about everything that I want to do
or see here, although sometimes I do more driving than I'm
accustomed to. One thing you don't hear about Detroit is how
diverse the community is.
What do you do for fun?
This is funny and embarrassing, but I like to eat for fun.
I quiz my coworkers about places to go to try different kinds
of food. I usually get together a group of interns or full-time
researchers and go out to eat.
Will you be back next summer?
Actually, I'm hoping the discussions I'm having this summer
will lead to research that will carry me through the summer
at school next year.
Has the internship met your expectations?
I think so. There are fewer surprises this year, because I'm
used to the project and people. The project is still engaging,
still interesting. I'm very satisfied with the work.
Would you consider working full-time
at GM Research?
I'd definitely consider it
but winter in Detroit would
be a major drawback. Living in California causes you to develop
a fear of cold. My body has forgotten about it.
Did you have a previous interest in the
automotive industry?
No. I hardly knew a thing about the auto industry before I
started here. At R&D, most of the projects are tied in
with the auto industry, but our work it's abstracted away
from that. The researchers here seem more interested in the
problems than in the cars per se.
Any further words about being an intern?
I think being an intern has been a positive experience. Overall,
I've been really happy here.
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